Privacy Policy
Effective Date: 24th Nov 2025
01 Scope
This policy covers:
- Use of MarqOS websites and subdomains
- Interactions with our marketing and communication channels
- Use of MarqOS products, services, and platforms linked to this policy
02 Information We Collect
We collect information in the following categories:
- Personal Information
Details you provide directly such as name, email address, phone number, job role, company, and other contact information. - Technical Information
Automatic data including IP address, device type, operating system, browser details, and similar system-generated metadata. - Usage Information
Interactions with our website or platform, including features accessed, pages visited, links clicked, and activity logs. - Third-Party Data
We may enrich or validate your information with data from partners, analytics tools, or publicly available sources.
03 How We Collect Information
- Directly from you through forms, sign-ups, customer support requests, or demo bookings
- Automatically via cookies, analytics tools, and tracking technologies
- From third parties including marketing partners, integration tools, and publicly accessible databases
04 How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve MarqOS products and services
- Communicate with you regarding updates, product information, and support
- Personalize your experience and suggest relevant features or content
- Analyze usage trends and improve user experience
- Protect our systems, prevent fraud, and ensure platform security
- Comply with legal requirements or enforce legal rights
05 Sharing of Information
We may share your data with:
- Service providers who support hosting, analytics, email delivery, customer support, and other operational functions
- Affiliates and partners when required for seamless service delivery
- Legal authorities when necessary to comply with laws, regulations, or valid requests
- Entities involved in business transfers, such as mergers, financing, or acquisition processes
- Marketing and advertising partners, where allowed, and only with appropriate opt-out options
We may use aggregated or anonymized information for analytics, reporting, or research.
06 International Data Transfers
Your information may be processed in countries other than your own. When we transfer data across borders, we implement appropriate safeguards to ensure the protection of your information in accordance with applicable law.
07 Data Security
We use industry-standard security measures including encryption, access controls, secure servers, and continuous monitoring to protect your data. No method of storage or transfer is completely secure, but we take reasonable steps to minimize risk.
08 Data Retention
We retain information only as long as necessary to provide our services, meet legal obligations, resolve disputes, or enforce agreements. Once no longer needed, data is securely deleted or anonymized.
09 Your Rights and Choices
Depending on your location, you may have rights to:- Access the information we hold about you
- Request correction or updates
- Ask for deletion of your personal data
- Restrict or limit how your data is processed
- Export your data in a structured format
- Opt out of marketing communications at any time
10. Cookies and Tracking Technologies
We use cookies, tags, and similar technologies for analytics, personalization, and to understand usage behavior. You can manage or disable cookies through your browser settings, though certain features may not function properly without them.11. Children’s Data
MarqOS does not knowingly collect personal information from children under 16. If you believe we have collected such data inadvertently.12. Changes to This Policy
We may update this Privacy Policy periodically. When we make significant changes, we will update the “Effective Date” and may provide additional notice as required. Continued use of our services indicates acceptance of the updated policy.